VJM Computers collects, stores and uses personal information for specific purposes only. To process purchase orders, to provide services and support and to provide useful information about VJM Computers to customers. This personal information is not sold to any third party company and data is only shared with companies, or as required by law, to deliver products and services requested by customers. For example, to deliver products VJM Computers must provide a delivery company with the required name and address. VJM Computers endeavours to protect all personal data by applying suitable processes, customers can however request to see personal data stored about them and request that it be changed or deleted.
2.0 The Information VJM Computers Collects
VJM Computers will only request information from customers when it is required to provide products or services, or to enhance user experience on the VJM Computers website. Information will be requested and in some cases, but not all, be required when;
- Users register on the VJM Computers website.
- A request is made to quote for products and/or services.
- When an order is placed for products and/or services.
- A customer requests technical assistance from VJM Computers.
- A user of the website provides feedback.
- A subscription to a newsletter is made.
The type of information VJM Computers collects includes, but is not limited to, name, address, e-mail address, IP address, where you heard about us, phone numbers, occupation, industry, and transactional information (bank or credit/debit card details). In some cases this information is voluntary and will not be required for the purchase or use of products and services.
3.0 Use of Personal Data
Information provided by customers is collected for the following, but not limited to, common purposes. To process purchase orders or supply services and improve products and services. Also to contact customers and to comply with any legal obligation on the part of VJM Computers.
4.0 Newsletters and Requests for Information
5.0 Sharing Personal Data
Personal data will only be shared with trustworthy companies who have similar privacy policies to that of VJM Computers. These companies will be given personal data only in the delivery of products to customers. VJM Computers will disclose personal information if applicable by law, i.e. if order by a court or governmental authority.
6.0 Your rights
At customers’ request VJM Computers will present, in writing, any data which is held by said customer and for the purpose in which it is used. This request will be fulfilled within 30 day. Also at customers’ request VJM Computers correct or delete personal data which is inaccurate, incomplete or irrelevant to the purposes of fulfilling a purchase order.
7.0 Internet Commerce
During the online shopping process customers are asked to provide payment details which will be entered during checkout. If, for whatever reason, a customer does not feel comfortable using the checkout it is possible for customers to contact VJM Computers directly to arrange an alternative payment method. Please note this process may add additional time onto the delivery of products. For VJM Computers contact information please see section 9 of this document.
8.0 Third-Party Sites