Frequetly asked questions

VJM Computers FAQ – Our most asked questions

Welcome to VJM Computers FAQ page. Here are a list of our most asked questions from our customers which may be able to help you.

What are mini PCs?

Mini PCs (or small form factor PCs) are basically the same as full size desktop computers, just connect a mouse, keyboard and a monitor and you’re ready to go. They sacrifice some expandability and USB ports for a more convenient size, better power efficiency and very often noise reduction. They usually have extra wireless connectivity such as Bluetooth and Wi-Fi  already installed which gives you options for wireless devices. This more than makes up for a lack of USB ports.

 How long does it take for my order to be delivered?

Our normal delivery time is 4 working days. We build the PC, install Windows and drivers and test everything ourselves which is why it can take several days. There is an option to upgrade to a two working delivery time. In case of big multiple PC orders there may be longer wait times which you will be informed about.

Can I buy my mini PC without Windows 10 or with another operating system?

Our mini PCs already have a Windows 10 licence attached. If you wanted to order without Windows installed unfortunately we could only discount the labour cost of installing.

What happens if I have a problem or technical issue with my PC?

All mini PCs bought from VJM Computers automatically have a 3-year warranty with the first year return to base. If we can’t solve your problem over the phone or email we will collect the PC (if inside the RTB period) and fix or replace your computer. There is also an option to upgrade to a 5-year warranty when customising  your order.

What make of components do you use in your PCs?

We only use well known reliable brands in our micro PCs. For example, we use Kingston and Corsair for RAM. We use Kingston, Intel and Western Digital for our SSDs. For the mini PCs themselves we sell Intel NUC and Gigabyte Brix which are well known and trusted models.

Can I get a quote for bigger orders?

It is possible to get a quote with discounted prices if you are buying multiple items. Please send us a message on our contact us page and we will get back to you with a quote. If you are planning on regular purchases from us, we can also set up a managed account.

How is the computer packaged?

We package our PCs carefully using air cushion packing and large bubble wrap to ensure no damage comes to your computer. On top of that since our PCs are small form factor they are   very easy to handle for our couriers.

Where are you located?

We are based in Preston in the Northwest of England. Our premises are not equipped for customer collection, but our delivery is free of charge.

What are the uses of mini PCs?

Our mini desktop PCs are perfect for space saving instead of using a bulky desktop tower and work in exactly the same way. Some of their main uses also include digital signage, security cameras, vending machines, point of sale (POS) and photobooths among many other uses. Usually mini computers are more power efficient and quieter than full desktop PCs.

What monitors and peripherals are your computers compatible with?

Just like normal desktop computers our small form factor PCs are compatible with any monitor that has the right display port such as HDMI. Double check the mini PC can display the correct resolution  if your monitor or TV is above 1080p. The same goes for peripherals such as mouse and keyboard, all are compatible and they can be connected by USB or wirelessly. Speakers can be connected by an audio jack if the PC has one, USB or Bluetooth.

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